TERMS OF SERVICE

1Agreement to Terms

By accessing, registering an account, or submitting a reservation request through ReserveIT, you agree to be bound by these Terms of Service, campus conduct codes, and applicable institutional regulations of STI College Lucena. If you do not agree to these terms, you may not use the portal or reserve campus facilities.

2Reservation Eligibility & Booking Procedure

• Institutional Users: Faculty, staff, student organizations, and academic programs must sign in using their official STI Microsoft Entra ID (@sti.edu.ph) account. Bookings are subject to academic head and building administration approval.
• External Renters: Commercial, community, and personal rental clients must register with verified contact details and submit requests subject to fee schedules, building admin review, and cashier validation.
• Lead Time: Facility reservation requests must be submitted at least three (3) business days prior to the desired booking date to allow sufficient time for administrative routing, technical checks, and setup coordination.

3Payment & Cashier Verification Policy

For billable external rentals and non-academic events requiring fees:

• Rental charges are computed based on published hourly rates for the requested facility (Gymnasium, Multi-Purpose Hall, Computer Labs, Classrooms) and any associated equipment rentals.
• Payments must be settled via STI QR Code Manual Proof Verification or at the campus Cashier counter.
• Renters must upload proof of payment (transaction receipt image and reference number) into ReserveIT. Bookings remain in pending payment status until explicitly verified and confirmed by Building Administration.
• External Renter Processing Turnaround Notice: External facility reservation requests and cashier/QR payment verifications are processed within 1–2 business days during campus business hours (Monday–Friday, 8:00 AM – 5:00 PM). Reservations remain provisional until Building Administration approves the schedule and payment proof. (Standard Turnaround: 1–2 business days).

4Institutional Priority & Emergency Displacement Policy

Academic classes, official institutional ceremonies, board examinations, and urgent campus safety imperatives hold absolute operational priority:

• In rare emergency circumstances where a space must be requisitioned for urgent institutional use, Building Administration may issue an emergency reschedule or relocation notice.
• Displaced renters will be offered priority rescheduling or suitable alternate campus accommodations without incurring penalty fees.

5Facility & Equipment Damage Liability Clause

Renters and organizing parties must adhere to campus safety and property liability rules:

• Premises Care: Facilities must be left clean and in their original state. Food and drinks are strictly prohibited inside Computer Laboratories and specialized rooms.
• Equipment Custody: Borrowed AV systems, projectors, and sports gear must be returned promptly to the Property and Assets Management Office (PAMO) upon event conclusion.
• Damage Liability: The reserving party is financially liable for any physical damage, loss, or vandalism inflicted upon campus property during their scheduled rental period. Repair or replacement expenses will be assessed and billed directly.

6Inquiries & Building Administration

For inquiries regarding terms, customized facility setup, or commercial leasing rates, please visit:
STI College Lucena — Building Administration Office
Lucena City, Quezon Province
Email: reserveit@sti-lucena.edu.ph
Phone: 09777450414